Chat does not appear in the navigation bar

[AbigailA]

Hi, the chat option appears on the service portal, but not on the navigation.

[Sujatha V M]

@AbigailA Could you please explain more on this to help you or share any screenshots please?

Please mark this as helpful and accept it as a solution if this resolves your query.

Thanks,

Sujatha V.M.

[Mark Roethof]

Hi there,

What chat option do you exactly mean?