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05-28-2024 11:50 PM - edited 05-29-2024 01:14 AM
Hi,
Chat shows available from the service portal but the option is not available on the navigation.
05-29-2024 12:47 AM
Remove it from the portal since it's no longer supported.https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1123615
