Check for Change task is closed before closing Change Request.

anubhavr
Giga Expert

My requirement is that when Change Request is tried to be closed, it should first check if all the Change Tasks are closed or not. If not closed than first close all the Change Task than close Change Request. but when I try to close any Change Request, all the Change Task are automatically 'Closed Complete' which is present Out Of Box, but I am not able to find out where is it present OOB and disable or deactive it. Can anyone Help me finding it out???

5 REPLIES 5

Bhojraj Dhakate
Tera Expert

Hi ,

Refer following OOB Business Rule:

Name: State model - Can change state?

Thanks,

Bhojraj