Checkbox not saving value.
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‎08-27-2015 05:01 PM
What would prohibit a checkbox field value from not returning true after being clicked.
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‎08-27-2015 05:50 PM
Hi Michael,
How are you evaluating if it's checked? Is it checked in the record when you reopen it after saving?
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‎08-28-2015 05:50 AM
Hi Daemen,
That is the issue it is not checked in the record after saving.
Thanks.

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‎08-27-2015 06:02 PM
Please try the following to diagnose your issue
- Activate the Javascript Debugger
- Right click on the checkbox field and click 'Watch Field'
- Fill out your record form and save the record
- Any configuration that has touched the checkbox field will be printed in the debugger, with a link to what is changing the field
ServiceNow Nerd
ServiceNow Developer MVP 2020-2022
ServiceNow Community MVP 2019-2022
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‎08-28-2015 06:03 AM