child table cannot be selected in ai search

[wanwan]

Subtable cannot be selected in ai search，and can‘t  press index all tables

[Sai Shravan]

Hi @wanwan ,

Regarding the inability to press "Index all tables", this might be related to indexing permissions. You need to have the appropriate role to perform indexing operations. Make sure that your user account has the necessary roles assigned.

user should have: ais_admin

Reference of the UI actions : 

https://instance.service-now.com/sys_ui_action_list.do?sysparm_query=nameSTARTSWITHindex%20all%20tab...

UI Action: Index All Tables : 
https://instance.service-now.com/sys_ui_action.do?sys_id=971a8978c7230010d1cfd9795cc260dc&sysparm_re...

Regards,
Shravan.
Please mark this as helpful and correct answer if this helps you

[wanwan]

I use the admin role and assign the role of ais_admin,But it doesn't seem to work

[wanwan]

Is it possible that this is the reason？