Choices are not displaying as per the sequence given but displaying as per alphabetical order

SajithM
Tera Contributor

In the choice field, I have an option "Others" This should always show at the bottom.

I added the sequence but it is not working as expected

10 REPLIES 10

Ankur Bawiskar
Tera Patron
Tera Patron

@SajithM 

share the field configuration screenshots

you should give Others the highest sequence number

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Ankur Bawiskar
Tera Patron
Tera Patron

@SajithM 

what type of variable/field is that?

did someone added reference qualifier in that field to sort it?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

SajithM
Tera Contributor

SajithM_0-1746093685883.png

I have given the sequence as 400  but it does not work. It still shows as per the alphabetic order.

SajithM
Tera Contributor

SajithM_1-1746093863721.png

Subcategory is a reference field on the sys_choice table.