CIO Dashboard - customization

The SNOWman
Tera Contributor

Hi all,

 

We have some issues regarding CIO dashboard.

I hope that you can help me clarify some of it 😊

 

1. Issue (red box)

Are visualizers constrained to a specific type. Eg. “a,b,c”, will “a” always be a column chart, “b” a line chart and “c” a column chart regardless of KPI (indicator) I set.

2.Issue (green box) are number of visualizers also predefined? I seems like there is only room for one indicator (a) in the first vertical column, and in the next there is room for two indicators (“b” and “c”). Are there any way to customize this if I want two indicators in the first column?

 

TheSNOWman_0-1685708812710.png

 

3. Issue: If I select the second tab “Value”, are the any way to customize this view the contain more colums?

TheSNOWman_1-1685708812715.png

 

Br.

Peter

 

8 REPLIES 8

savitha15
Tera Contributor

Hi , I am trying to customise the CIO dashboard and move the verticals around. Could you please help me on how to remove columns from operations tab and add them in security tab? 

To move the headers, you have a sys_properties (CIODashboardTab1Details) that you can change the verticals for each topic (/sys_properties_list.do?sysparm_query=nameLIKECIO&sysparm_first_row=1&sysparm_view=&sysparm_choice_query_raw=&sysparm_list_header_search=true)

DanielGeraldi_0-1723567924127.png

After, to change/add/move the reports, go to CIO Dashboard Metric Configs (/now/nav/ui/classic/params/target/sn_ciodashboard_cio_dashboard_metrics_config_list.do%3Fsysparm_query%3Dtab%253Dtab1%26sysparm_first_row%3D1%26sysparm_view%3D) and change the Column 'Vertical' of everything related with Tab1

DanielGeraldi_1-1723568085100.png

To change the menu (tabs), change their Order column on UX App Configuration (now/nav/ui/classic/params/target/sys_ux_app_config.do%3Fsys_id%3D909baa157763011061b80bbc3c5a9918%26sysparm_view%3D)

 

DanielGeraldi_2-1723568183259.png

 

Something that I still don't know if it is possible or not is to create multiple CIO dashboards.

 

 

 

SebLo
Tera Contributor

Hey Folks,

When I go to now/nav/ui/classic/params/target/sys_ux_app_config.do. I have no content ! I have no clue tbh.
kindly help or guidance pls about the cause 🙂 . I'm admin and got CIO admin permissions
Thanks

SebLo_0-1729674603750.png

 

Ananyab
Tera Contributor

We are trying to download CIO dashboard from Innovation lab /ServiceNow Store for our lower regions, but we get the prompt that "awaiting approval, please contact seller". We are really looking to leverage the OOTB KPIS and visualization, not sure how to have it installed in our instance though. Any help would be appreciated