CIS-ITSM Exam Questions Changing
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11-16-2023 11:13 PM
Hi all,
I'm currently undertaking the Certified Implementation Specialist - IT Service Management course in the hope of taking the exam in few days.
But... I have recently been told that with the release of Vancouver, the CIS-ITSM questions may change based on this release whereas currently my training material and course instance is Tokyo.
Can anyone advise if this is likely to happen, ie, my training and knowledge is all based on Tokyo but the exam changes to be aimed at possible updates in the Vancouver release?
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11-16-2023 11:15 PM
Hi @chiranjeevi Kup ,
don't worry. Many of the questions is basics and not according to some new little feature. Just keep studying as you do and keep up the good work - sure you will pass the exam 🙂
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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02-18-2025 12:57 AM
During my CIS-ITSM certification exam preparation, I used Valid Practice Material for study materials so I bought my guide from there and passed successfully
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2 weeks ago
Hi, this is a common concern. Generally, ServiceNow CIS exams don’t change immediately with a new release. The CIS-ITSM exam is usually version-agnostic and focuses on core ITSM concepts, processes, and standard configurations, not on brand-new release features.
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11-16-2023 11:22 PM
Hi @chiranjeevi Kup ,
The training Material what you have is fine, just go through the Release notes for Utah and Vancouver for ITSM before appearing for the exam.
Release notes:

