Hi All,
I'm creating a ServiceNow Service Catalog. That Service Catalog having two variables. One is configuration item, another is state. That state is which is same as the state of the incident form. We have to select the configuration item and the state. Once we select these two things, we have to create one URL which will redirect to the incident which having the same configuration item in it and there with the same state of the incident state. How we can achieve that? We can create a rich text label variables in ServiceNow with the help of these two variables. How we can do that? Can you help me with that?
@Ankur Bawiskar suggestion on this
