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CMDB CI Class Models plugin not found in prod instance store

Med99
Tera Contributor

Hello, I want to install the CMDB CI Class Models plugin on a customer's production instance but I can't find it in 

the store in this instance however the same app is available in the development instance. What could be the problem please. Thank you

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Med99 

 

I can search in PDi:

 

AGLearnNGrow_0-1745312262895.png

 

try to synch the plugins

AGLearnNGrow_1-1745312296260.png

 

and then search, if stil issue log a now support case.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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