CMDB Workspace shows no data available

T Robinson1
Tera Contributor

Hi, I am needing help on the CMDB workspace and CSDM Data foundations workspace. I have recently added this workspace and configured it much as I have read and looked into. Some blocks are showing the error "No data available.

There are no scores available for the indicator or for the selected criteria. Contact your admin for more info." I  am a SN Admin and see this message. I have cleared this message by running scheduled jobs related to the title of the widget on the dashboard. Now for the ones still showing this error, I have no related scheduled job or report to edit. I am attaching a screenshot. Please advise. Thanks.

3 REPLIES 3

Jugmaz
Kilo Sage

Same here, although all the indicators are showing NO DATA
But, in Test environment everything is fine - I'm just not able to find the reason for this.

Indicators are saying in Diagnostics: Active automated indicator not used in any widgets or formula indicators

Not sure why as those are active in CMDB workspace by default/OOB

Nabil EL FILALI
Tera Expert

Any solution for that ? 

please 

Jugmaz
Kilo Sage

Well, those are indicators and hence belong to Performance Analytics, if they are not run at all, then there can't be any available.

They might also have some access restrictions

 

here is some more information: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0547462