Column shown blank in list view in spite of having values

Shivani_singh
Tera Contributor

List view for "task_sla" table is showing "Assignment Group" column blank in spite of having value for assignment group.
Attached the screenshot.
How i can bring the assignment group value in the task_sla table.

19 REPLIES 19

Thanks.
But will it get populated in list view?.

Yes, that's correct. However, you need to access the database view directly, not from the task_sla list view. We use the database view for reporting, so it's better to create a report and add it to the dashboard.

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@Shivani_singh 

you can configure list layout for task_sla table and show the Assignment group from Task field

Something like this you can do

No need of database view

task sla list view.gif

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Still showing as empty.

@Shivani_singh 

is it showing up for admins?

If yes and not showing for non admins then check Field level READ ACL on assignment_group field on task

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader