Commentary text box on report dashboard

[ebaileyybs]

Hi,

Is it possible to add a commentary text box to a report dashboard which is only editable by users with a certain role but visible to users with any role or without any role at all?

If so, how can I achieve this?

Thanks in advance!!

Emma

[Chuck Tomasi]

Hi Emma,

You can do this. The first solution I come up with is not for novices however. It requires building a table to store the commentary records, then a UI page to gather the information, and a gauge to make it available to the homepage. (I am assuming home page when you say dashboard - they are two different things and I don't know of a way to do this on a dashboard-dashboard.)

http://wiki.servicenow.com/index.php?title=UI_Pages

http://wiki.servicenow.com/index.php?title=Using_UI_Pages_as_Gauges

[ebaileyybs]

Hi Chuck,

Yes that's right I mean a homepage.

I'm comfortable with creating the table and adding the gauges - but I'd struggle to transfer the data between the two.

Is there an easy way to do this or an alternative option entirely?

Kind regards,

Emma

[Chuck Tomasi]

Another idea is to create a simple record producer and expose that via a service catalog category and put that category on your home page. For example in a box all by itself would be a link something like:

Let us know what you think!

Clicking that would lead them to the record producer that populates data in to your table.

[Tom Boyle]

Hi Emma

I found that using a Static HTML worked for me, as per Descriptive text on Dashboards.

Not sure if that is exactly what you are after or not.

//Tom