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‎07-13-2017 01:54 AM
Dear All,
We have a business rule to sum up all the Efforts <u_effort_man_day> of a CTASK and display it to the Demand field Estimated Effort <u_effort_man_days>. Here is my code:
var dmnd = new GlideRecord('dmn_demand');
dmnd.addQuery('u_demand',current.sys_id);
dmnd.query();
var ctsk = new GlideRecord('change_task');
ctsk.addQuery('sys_id',current.u_demand);
ctsk.query();
var parCtask = parseFloat(ctsk.u_effort_man_day.replace(/,/g,''));
if(dmnd.next()){
var count = 0;
while(ctsk.next()){
if(ctsk.u_demand_task_type == 'screening'){
count += parseFloat(parCtask); //u_effort_man_days field on change task
}
}
dmnd.u_effort_man_days = count; //u_effort_man_days field on demand
dmnd.update();
}
Apparently, this code is not working. Can you tell me what's wrong? Many thanks.
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Scripting and Coding
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‎07-13-2017 02:36 AM
Hi Shishir,
Thank you so much for your response, I appreciate your help. I was able to sum up the effort by using the below code:
var dmnd = new GlideRecord('dmn_demand');
dmnd.addQuery('sys_id',current.u_demand);
dmnd.query();
var ctsk = new GlideRecord('change_task');
ctsk.addQuery('u_demand',current.u_demand);
ctsk.query();
if(dmnd.next()){
var count = 0;
while(ctsk.next()){
if(ctsk.u_demand_task_type != 'screening'){
count += parseFloat(ctsk.u_effort_man_day); //u_effort_man_days field on change task
}
}
dmnd.u_effort_man_days = count; //u_effort_man_days field on demand
dmnd.update();
}

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‎07-13-2017 02:46 AM
you can refer the link below for more information about logs.
http://wiki.servicenow.com/index.php?title=Viewing_System_Logs#gsc.tab=0
i have learned without logs and comments script is not so developer friendly