Condition Builder as variable in catalog item

[Prabjoth Saimbh]

Hi... I hope somebody can help.

I need to ability for a user to submit a request via the catalog with answers to some questions being the condition builder output. How can I transfer this from the request to the catalog item RITM when the cart is submitted?

e.g.

I have a request to allow key users to submit requests for new SLAs. For the conditions I would like to use the condition builder to produce the "and/or" conditions for START, PAUSE, COMPLETE etc conditions.

Has anyone done something similar?

Thanks,

Prabz

[chrisperry]

Hi there,

I just posted a new article which outlines in detail how to accomplish what you're asking for: Replicate Conditions field type for Service Portal variables

If this answer is helpful please mark correct and helpful!

Regards,

Christopher Perry

[chrisperry]

Hi there,

I just posted a new article which outlines in detail how to accomplish what you're asking for: Replicate Conditions field type for Service Portal variables

If this answer is helpful please mark correct and helpful!

Regards,

Christopher Perry