Conditional Mandatory Attachment for Catalog Item

[nameisnani]

Hi Team,

I have a requirement on a Service Catalog Item where an attachment should be mandatory based on a

variable selection.

Requirement

• Catalog Item has a Select Box variable: request_type

• Values:

  • Bank Account Maintenance

  • Scheduler Maintenance

  • Other

• When request_type = Bank Account Maintenance OR Scheduler Maintenance, an attachment must be mandatory

• For Other, attachment is not required
  
  
  

  What I Tried

  I implemented a Catalog Client Script (onSubmit) to validate attachments using g_form.getAttachments().
  
  
  
  

function onSubmit() {

    var requestType = g_form.getValue('request_type');

    // Check only for required options
    if (requestType == 'Bank Account Maintenance' || requestType == 'Scheduler Maintenance') {

        var attachments = g_form.getAttachments();

        if (!attachments || attachments.length === 0) {
            alert('Attachment is mandatory for Bank Account Maintenance or Scheduler Maintenance requests.');
            return false; // Stop submission
        }
    }

    return true;
}

Not working - any one please help me 

[Viraj Hudlikar · Accepted solution]

Hello @nameisnani 

function onSubmit() {

    var requestType = g_form.getValue('request_type');

    // Check only for required options
    if (requestType == 'Bank Account Maintenance' || requestType == 'Scheduler Maintenance') {

	if (this.document.getElementsByClassName('get-attachment').length == 0)	{    
            alert('Attachment is mandatory for Bank Account Maintenance or Scheduler Maintenance requests.');
            return false; // Stop submission
        }
    }

    return true;
}

If my response has helped you, hit the helpful button, and if your concern is solved, do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.

[Viraj Hudlikar · Accepted solution]

Hello @nameisnani 

function onSubmit() {

    var requestType = g_form.getValue('request_type');

    // Check only for required options
    if (requestType == 'Bank Account Maintenance' || requestType == 'Scheduler Maintenance') {

	if (this.document.getElementsByClassName('get-attachment').length == 0)	{    
            alert('Attachment is mandatory for Bank Account Maintenance or Scheduler Maintenance requests.');
            return false; // Stop submission
        }
    }

    return true;
}

If my response has helped you, hit the helpful button, and if your concern is solved, do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.

[Ankur Bawiskar]

@nameisnani 

you want this validation in native or portal OR Both?

[nameisnani]

@Ankur Bawiskar  Both

[Ankur Bawiskar]

@nameisnani 

then this will work in both

function onSubmit() {
    //Type appropriate comment here, and begin script below
    try {
        var requestType = g_form.getValue('request_type');
        var count = getRPAttachmentCount();
        if (window == null && (requestType == 'Bank Account Maintenance' || requestType == 'Scheduler Maintenance')) {
            // portal
            if (count == 0) {
                alert('Attachment is mandatory for Bank Account Maintenance or Scheduler Maintenance requests.');
                return false;
            }
        }
    } catch (ex) {
        // native view
        var length = getSCAttachmentCount();
        var requestType1 = g_form.getValue('request_type');
        if (length == 0 && (requestType1 == 'Bank Account Maintenance' || requestType1 == 'Scheduler Maintenance')) {
            alert('Attachment is mandatory for Bank Account Maintenance or Scheduler Maintenance requests.');
            return false;
        }
    }
}

function getRPAttachmentCount() {
    var length;
    try {
        length = angular.element("#sc_cat_item_producer").scope().attachments.length;
    } catch (e) {
        length = -1;
    }
    return length;
}

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