Configurable workspace

[RohitGeorgV]

how can we remove the blank section header from the workspace form?

[Rakesh_M]

Hi @RohitGeorgV ,
1.Open the record in Native UI
2.Click on Header menu >> Configure >> Form Builder

3.Select Workspace view

4.Scroll down to find the section you want to delete and click on trash icon to delete the section.

5.Then click on save in top right corner.

[vandanasaluja]

Check Form Layout

1. Navigate to the table (example: Incident, HR Case, etc.)
2. Open any record in Platform UI (not Workspace)
3. Right-click header → Configure → Form Layout
4. Look for:
   • Empty section
   • Section with no fields
   • Extra “--None--” section

Remove that section and save.

This is the most common reason.

Other reason could be the client script hiding the value on form 

[Tanushree Maiti]

Hi @RohitGeorgV t

Option1:

• Navigate to the form in the Workspace (e.g., Incident).
• Right-click the form header and select Configure > Form Layout.
• Ensure you are using the correct view for your workspace (Service Operation Workspace).
• In the Form sections area, select the blank section.
• Click the Remove button to remove the section from the layout.
• Click Save

Option2 :Using  Client Script to Hide Section 

• Create a new onLoad Client Script.
• Uncheck the Global checkbox.
• In the View field, specify your workspace view (i.e Service Operation Workspace).

• function onLoad() {
        g_form.setSectionDisplay('<your_section_name>', false);
  }