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Configuration item module

manju12
Tera Expert

Hello,

 

I need to add the condition in configuration Item module hemce Please let me know how to open the configuration item module.

 

Thanks,

Manju

12 REPLIES 12

Dr Atul G- LNG
Tera Patron

Hi @manju12 

What condition you want to add?

 

AGLearnNGrow_0-1720436087433.png

 

by this icon you can make changes.

 

https://youtu.be/hEJOErc4N20

 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Hi @Dr Atul G- LNG ,

 

I want to add this condition "class!=network adaptor".

If I open cmdb_ci.LIST table from left navigation we don't have any condition but my requirement is If I open that table "All>class!= network adaptor" like this will visible. 

 

Thanks,

Manju

 

Hi @manju12 

 

You need to change the default filter on the Configuration --> All ( module)

 

https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/administer/form-adminis...

 

AGLearnNGrow_0-1720437820129.png

 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************