Configuration of Now Mobile through ITunes

Raahul2
Tera Contributor

‎03-04-2025 02:30 AM

Hi All,

Was wondering if anyone has configured Now Mobile through ITunes and if anyone can guide me with the installation as we are trying to login and we are getting an error message as "Sorry, but we are having trouble signing you in". It is asking for Microsoft Entra ID authentication, but not sure how to configure that. If anyone has done this before and if can guide us, would be of great help!!

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WojciechM
Tera Contributor

‎03-04-2025 03:46 AM

If you ask about the ServiceNow Mobile Branded Applications ("Now Mobile" and "Mobile Agent"), for iOS, these apps are not configured through iTunes. Here's is overview of the distribution process: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0997467&_ga=2.217373206.12183... 

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