configure lookup using list in servicenow for service operation workspace

v-paulp
Tera Contributor

Hi All,

We want to configure the "lookup using list" for user field in incident form for service operation workspace so that when user type anything on the user field and after that if user click on the on the magnifying glass, then result should show with the filter where the name contains " what user type on the user field" . It is working on normal view but in service operation workspace when user click on the magnifying glass it is showing all the data.

screen shot of admin native view

vpaulp_0-1720009666711.png

screen shot of service operation workspace view

vpaulp_1-1720009703889.png

 

 

thanks

Pradip Paul

 

1 REPLY 1

Yashsvi
Kilo Sage

Hi @v-paulp,

please check below link:

https://www.servicenow.com/community/developer-forum/configuring-lookup-using-list/m-p/2353221

Thank you, please make helpful if you accept the solution.