Configuring the datepicker

keithlyon · ‎03-10-2017

I am very new to ServiceNow. We are trying to limit the ability to enter dates in a field to the datepicker only. I have referenced the doc -

https://docs.servicenow.com/bundle/geneva-servicenow-platform/page/administer/time/task/t_ConfigureD...

and confirmed that the property is configured to true (we are on Helsinki). However dates still can be typed into the datepicker. I'm sure there is something easy I need to do to the field or form to enable this, but I am unable to find anything anywhere. Any help would be appreciated.

Thanks,

Keith

Robbie · ‎03-10-2017

Hi Keith,
You can easily achieve this via an onLoad Client Script. See below, just replace 'field_name' with the actual name of your date or date/time field.

function onLoad() {
// Sets the field's background to a gray, making is appear read-only.
g_form.getControl('field_name').className='disabled';
// Sets the field read-only
g_form.getControl('field_name').readOnly=true;
}

Please mark this response as correct and helpful via your post link (Configuring the datepicker ) to help others with the same question.

Thanks,

Robbie

View solution in original post

Robbie · ‎03-15-2017

Hi Keith, apologies - just seen this. I'll take a look and check for you.

Cheers,

Robbie

keithlyon · ‎03-15-2017

No worries and it turns out there is customization within our instance which is causing this to not work correctly. It works fine when I apply it to other date fields. We are looking into the conflicting script to determine if we can modify around it.

Robbie · ‎03-16-2017

Great, I'm glad its resolved.

Cheers, Robbie.