Consolidated email Notification
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05-09-2024 03:19 AM - edited 05-09-2024 04:28 AM
HI,
I need to send a consolidated email notification to the attestation respondent for the last 24 hours which are assigned to him. currently the notification are triggering on real time. Need to consolidate all and just trigger only one email notification daily at 7 am(user will get one notification and once he will click it will take them to the portal and he will take action on those) . I have the notification created , event and schedule script(schedule job). I am using the event in the notification for trigger. Need the logic in the schedule script to consolidate the email notification. Kindly help.
Regards,
Sagar
Please help

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05-09-2024 04:27 AM
@Sagar S You should consider the email digest feature for more details please refer to https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/administer/notification/concept/em...
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05-10-2024 07:05 AM
But the email digest cannot be configured to trigger at 7am daily right?
Regards,
Sagar