Container Split not working on Catalog Item Variable Set

JJG_SNOW
Mega Guru

I have a variable set on a catalog item that has a container start, container split, and container end. The variables are not behaving as expected though. I want the checkboxes on one side, and the string fields on the other, but its just putting them on top of one another:

 

JohnGilmore_0-1675099912860.png

 

 

JohnGilmore_1-1675100012213.png

 

JohnGilmore_2-1675100106455.png

 

4 REPLIES 4

Prince Arora
Tera Sage
Tera Sage

@JJG_SNOW ,

 

I think this is a know error of ServiceNow, Container split is not working in Service portal view as mentioned in this link.
Container_split is is not working in variable sets in Service Portal view. 

Please mark my answer as helpful and accept it, if it helps you.

bhamareomka
Tera Contributor

Hello,

Use Container End at the start of the variable set and this will solve your issue.

This doesn't make any sense, but it worked. Thanks!

Hi Nicke,

 

It seems strange, but it has sense : A variable set is a container itself, so a container end says to end the container represented by the variable set 😉