Contextual search results

[si21]

Hi experts,

Currently when we search something on Virtual agent, based on user input Contextual search showing knowledge results irrespective of language. How can we modify this Contextual search topic such that only English articles and user preferred language articles are displayed?

Thanks inadvance.

[Anand Kumar P]

Hi @si21 ,

Specify default language for searching articles (glide.knowman.search.default_language)	Set the property to the default language for searching articles. Type: String Default value: user-specified Location: System Properties Note: If the glide.knowman.enable_multi_language_search property is set to True, then the multi-language search capability overrides the default language search capability.
Enable multi-language search (glide.knowman.enable_multi_language_search)	Set the property to True to enable search for multiple languages simultaneously. Type: true | false Default value: false Location: System Properties Note: If this property is set to True, it overrides the setting for the glide.knowman.search.default_language property.

Please mark this as helpful and as a proposed solution if it works

Thanks,

Anand

[si21]

HI @Anand Kumar P , thanks for the reply. This is global property but we need this change to affect only HR portal so how can I proceed in this scenario?