Hi All,
I have a requirement where i was asked to integrate a third party dashboard tool with ServiceNow .
Objective:
Integration the Alert Management from a third party dashboard GUI to Service-Now. The goal is to trigger an incident ticket per each alert.
can someone suggest me the best way to execute this integration, We already have a REST message integration which is basically dealing with some other functionality so we prefer going ahead with REST message for this integration as well.
i hardly heard about "Event management" any thoughts on it is also welcomed.
