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Copying attachment to requested item created via a record producer with two step checkout process

DaisyB057891995
Tera Expert

We have a two step checkout process in our organization.

We have a record producer using which we generate RITMs. We would like to have the attachment copied from the record producer record to the individual RITMs. Instead of using a BR for copying attachments, what other possible approaches can be taken.

2 REPLIES 2

Hemanth M
Tera Sage

Hi @DaisyB057891995 ,

 

You can flow designer with out any coding (Copy attachment action) 

HemanthM_0-1790230555093.png

 

Hope it helps!

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025,2026

Ankur Bawiskar
Tera Patron

@DaisyB057891995 

you can use flow designer action

what did you start with and where are you stuck?

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader