Copying attachment to requested item created via a record producer with two step checkout process
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3 weeks ago
We have a two step checkout process in our organization.
We have a record producer using which we generate RITMs. We would like to have the attachment copied from the record producer record to the individual RITMs. Instead of using a BR for copying attachments, what other possible approaches can be taken.
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3 weeks ago
Hi @DaisyB057891995 ,
You can flow designer with out any coding (Copy attachment action)
Hope it helps!
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025,2026
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2 weeks ago
So how do I identify the parent record producer record from the flow from which I need to copy the attachment.
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3 weeks ago
you can use flow designer action
what did you start with and where are you stuck?
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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2 weeks ago
So how do I identify the parent record producer record from the flow from which I need to copy the attachment.
