Copying change task

ServiceNow10sun
Giga Guru

‎08-22-2024 10:21 AM

Hi All,

currently all change tasks are getting copied when user clicks on copy change ui action in change form , however my requirement is to copy only implementation,  testing change task and I do not want to copy review change task. 

Please suggest how we can achieve this either by using UI action copy change, or change properties.

 

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Sandeep Rajput
Tera Patron
Tera Patron

‎08-22-2024 11:46 AM

@ServiceNow10sun Please check the source code of your Copy Change UI Action and see if you can find the code which copies the change tasks.

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