Copying List Collector Values to Multiline Text Field.

snow_p
Tera Contributor

Hi All,

In a requirement, need to copy List Collector Values into Multiline text field. For this, I created client script and script include. This is on a table when creating a new record on selection of values in list collector, need them to copy into multiline text.

Client Script:

function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == '') {
return;
}

var grpList = g_form.getValue('group_id');
alert(grpList);
var ga = new GlideAjax('grpValues');
ga.addParam('sysparm_name','grpDetails');
ga.addParam('sysparm_record',grpList);
ga.getXML(CallBack);

function CallBack(response){
var answer = response.responseXML.documentElement.getAttribute("answer");
g_form.setValue('grp_names', answer); 
alert(answer);
}
}

Script Include:

var grpValues = Class.create();
grpValues.prototype = Object.extendsObject(global.AbstractAjaxProcessor, {
grpDetails: function(){
var grpVal = [];
var grpList = this.getParameter('sysparm_record');
var Value = grpList.split(',');


for(var i=0; i< Value.length; i++){
var names = new GlideRecord('u_groups'); 
names.addQuery('sys_id',Value[i]);
names.query();
while(names.next())
{

grpVal.push(names.grp_name+''); 

}

}
return grpVal.join();
},
    type: 'grpValues'
});

I'm getting selected list values in alert but they are not populating into multiline text and getting null alert 

1 ACCEPTED SOLUTION

@Nani.P 

when the last value is removed the newValue is empty

so the onchange client script was not executing as the newValue check was present along with the isLoading

please update as below and it should work fine

function onChange(control, oldValue, newValue, isLoading) {
if (isLoading) {
return;
}

// when newvalue is empty/cleared

if(newValue == ''){

g_form.clearValue('grp_names'); // clear the values

}


g_form.clearValue('grp_names'); // clear the values

var grpList = g_form.getValue('group_id');
alert(grpList);
var ga = new GlideAjax('grpValues');
ga.addParam('sysparm_name','grpDetails');
ga.addParam('sysparm_record',grpList);
ga.getXML(CallBack);

function CallBack(response){
var answer = response.responseXML.documentElement.getAttribute("answer");
g_form.setValue('grp_names', answer.toString().split(',').join('\n'));
alert(answer);
}
}

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

22 REPLIES 22

Hi Nani,

please share form screenshot

1) list field group_id refers to u_groups table

2) you are querying the same table in GlideRecord

3) on the u_groups table there is grp_name field which you want to push into array and show in multi line text

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi Ankur, Here is the form. For some security reasons, changed brp to grp in the post.

Here the List Collector referring to,

 

Hi,

the table is incorrect during the query

please give the table name as below the one in blue color

var names = new GlideRecord('****_olcm_roles');

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi Ankur, for some security reasons, I replaced the table name with some dummy name.

please find the exact script include code that I'm using,

var brpValues = Class.create();
brpValues.prototype = Object.extendsObject(global.AbstractAjaxProcessor, {
getDetails: function(){
var retVal = [];
var arrayList = this.getParameter('sysparm_record');
var arrayValue = arrayList.split(',');

for(var i=0; i< arrayValue.length; i++){
var details = new GlideRecord('x_usaa3_user_secur_olcm_roles'); 
details.addQuery('sys_id',arrayValue[i]);
details.query();
while(details.next())
{

retVal.push(details.role_name+'\n'); 
}

}

return retVal.join();
},
type: 'brpValues'
});

 

I'm getting null value...

Hi,

with which user you are testing? admin or non-admins

try giving logs; check what comes in array

var brpValues = Class.create();
brpValues.prototype = Object.extendsObject(global.AbstractAjaxProcessor, {
getDetails: function(){
var retVal = [];
var arrayList = this.getParameter('sysparm_record');
var arrayValue = arrayList.split(',');

for(var i=0; i< arrayValue.length; i++){
var details = new GlideRecord('x_usaa3_user_secur_olcm_roles');
details.addQuery('sys_id',arrayValue[i]);
details.query();
while(details.next())
{
retVal.push(details.role_name + ',');
}

}

gs.info('Array is' + retVal);

return retVal.join();
},
type: 'brpValues'
});

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader