Create a Report on all Normal Changes planned for Mon-Fri 5AM ET and 6PM ET.

Leon Els
Tera Expert

Greetings! 
-Vancouver Release-
I am trying to report on all approved Normal changes planned for implementation between Mon-Fri 5AM ET and 6PM ET.


By looking at Table: [change_request] 
And Field: "Planned Start Date" 

Spinning my wheels at this point 😉 
Appreciate any guidance to see if this is possible.

Thank you!
Leon

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Leon Els 

 

Tried this:

 

AGLearnNGrow_0-1719960233701.png

 

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

6 REPLIES 6

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Leon Els 

 

Tried this:

 

AGLearnNGrow_0-1719960233701.png

 

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

You should use "on or after" for the "5 am hour" condition. "5 am hour" means the time span between 05:00:00 and 05:59:59. Your current condition "after 5 am hour" is interpreted by the system as after 05:59:59.

Thanks @Slava Savitsky 

Yes, all conditions must be on or after / on or before. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Not all. If the time span to cover is from 05:00:00 till 17:59:59 (at least this is how I understand the question), then the conditions should be "on or after 5 am hour" and "before 6 pm hour".