create an alert message in the catalog based on the duration variable being more than 12

[Community Alums]

Hi Team,

I need alret message if select more then 12 hours in duration variable

I tried below client script and script include but it works 

Client script 

function onChange(control, oldValue, newValue, isLoading) {

   if (isLoading || newValue == '') {

      return;

   }

   var duration = g_form.getValue('how_long_do_you_need_access');

   var ga = new GlideAjax('setlimitduration');

    ga.addParam('sysparm_name', 'setduration');    

    ga.addParam('sysparm_Duration', duration);

    ga.getXML(CheckDateValidation);

    }

function CheckDateValidation(response) {

    var answer = response.responseXML.documentElement.getAttribute("answer");

    alert(answer);

}

script inculde:

var UtilsAjax = Class.create();

UtilsAjax.prototype = Object.extendsObject(AbstractAjaxProcessor, {

    setduration: function() {

  var duration = new GlideDuration(this.getParameter('sysparm_Duration'));

        if (duration > 12) {

            return ('Alert: Duration selected is more than 12 hours!');

        }

       // return duration.getDisplayValue();

        //return this.getParameter('sysparm_Duration');

    },

    type: 'setlimitduration'

});

Can you please help on the issue 

Thank you

Siva

[SN_Learn]

Hi @Community Alums ,

You can achieve this in the client side only. No need to call the script include. Please take a look at the below sample script:

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
    if (isLoading || newValue === '') {
        return;
    }
    var duration = g_form.getValue('how_long_do_you_need_access');
    var parts = duration.split(" ");
    var selectedDay = (parts.length > 1) ? Number(parts[0]) : 0;
    var selectedHour = Number(parts[parts.length - 1].split(":")[0]);

    var daysInHrs = selectedDay * 60; //Converting days into hours

    alert("Selected Days: " + selectedDay + " \nhours: " + selectedHour + "\nDayInHrs: " + daysInHrs);

}

Now, you can simply compare them and alert the message as per the requirement.

Mark this as Helpful / Accept the Solution if this helps

[Community Alums]

Hi @SN_Learn ,

Thank you for the solution.

It works only for if giving 13 hours .if i am giving 12 hours 1 mint it not works

I need count mints also .if select more the 720 need get alert msg.

Thank you,

Siva

[SN_Learn · Accepted solution]

Hi @Community Alums ,

Please try the below:

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
    if (isLoading || newValue === '') {
        return;
    }
    var duration = g_form.getValue('how_long_do_you_need_access');

    var parts = duration.split(" ");
    var selectedDay = (parts.length > 1) ? Number(parts[0]) : 0;
    var selectedHour = Number(parts[parts.length - 1].split(":")[0]);
    var selectedMin = Number(parts[parts.length - 1].split(":")[1]);
    var selectedSeconds = Number(parts[parts.length - 1].split(":")[2]);

    var daysInHrs = selectedDay * 60; //Converting days into hours
    var minInHrs = selectedMin / 60; //converting mins in hrs
    var secInHrs = selectedSeconds / 3600; //converting secs in hrs

    var finDur = daysInHrs + selectedHour + minInHrs + secInHrs;
    //alert("Selected Days: " + selectedDay + " \nhours: " + selectedHour + " \nMinutes: " + selectedMin + " \nSeconds: " + selectedSeconds + " \nFinalDur: "+ finDur);
    if (finDur > 12) {
        alert('More than 12hrs detected');
    }
}

More than 12 hrs selected:

Mark this as Helpful / Accept the Solution if this helps

[Community Alums]

Thank you so much @SN_Learn  It works

[Addy22]

Some more links which can help

https://www.servicenow.com/community/now-platform-forum/how-do-i-convert-a-glideduration-field-to-nu...

https://www.servicenow.com/community/developer-forum/g-form-getvalue-duration/m-p/1778636