Create Approval for custom table

Chronos
Tera Contributor

Hi, 

I'm having a problem with Approval.
I have a custom table, I want when I create a Record, in the Approval(sysapproval_approver) table there is also a new record in State Requested created for the record in the custom table. The evaluator will Approve or Reject on this screen. Is there a way to do this with WorkFlow.
Thank you,

1 ACCEPTED SOLUTION

Great.

I think i mis-read your ask in this question, sorry for that but now I get it.

Create a workflow from workflow editor on this custom table.

Then add approval activity from core activities, define all the approver actor logic and you should be able to do it.

There are couple of ways to do add approval activity and explained well in following link:

https://www.dxsherpa.com/blogs/approvals-in-servicenow/#:~:text=Navigate%20to%20system%20properties%....

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Regards,Sushant Malsure

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3 REPLIES 3

sushantmalsure
Mega Sage
Mega Sage

Hi @Chronos ,

As far as I know the approval table its part of OOB offerings and have license cost associated with the actors of this table (role: approval_user). Unless your custom table is inherited from task or any base table this will not work for you. I might have mis-understood your ask when you say custom table but will be happy to discuss this further.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Regards,Sushant Malsure

Hi @sushantmalsure 

 Yes, custom table is inherited from task

Great.

I think i mis-read your ask in this question, sorry for that but now I get it.

Create a workflow from workflow editor on this custom table.

Then add approval activity from core activities, define all the approver actor logic and you should be able to do it.

There are couple of ways to do add approval activity and explained well in following link:

https://www.dxsherpa.com/blogs/approvals-in-servicenow/#:~:text=Navigate%20to%20system%20properties%....

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Regards,Sushant Malsure