Create flow/subflow from AI

Khanna Ji · 4 weeks ago

Hi Friends,

Has anybody tried creating flow/subflow from AI/Now Creator? I am trying to move our old workflows to flows and subflows but Now Creator doesn't help much here.

Even tried to do with Claude/GPT but doesn't help. Has anybody got the idea how it can be done with AI?

Tanushree Maiti · 4 weeks ago

Please refer this links, see if it helps you:

Create a subflow with Now Assist • Zurich Build workflows • Docs | ServiceNow

https://www.youtube.com/watch?v=DsOcND1AHCA

https://www.youtube.com/watch?v=Xr0mG94Kcko

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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Aditya_hublikar · 4 weeks ago

Hello @Khanna Ji ,

I haven’t tried transforming an existing Workflow into a Flow using Now Assist before.

However, you can create a new Flow using the Now Assist Flow Creation capability, which helps generate flows based on natural language prompts.

You can simply refer this course :

https://learning.servicenow.com/lxp/en/it-service-management/now-assist-for-it-service-management-it...

https://youtu.be/DsOcND1AHCA

you can refer this :

https://www.servicenow.com/docs/r/washingtondc/build-workflows/create-flow-now-assist.html

https://www.servicenow.com/docs/r/zurich/build-workflows/workflow-studio/create-flow-now-assist.html

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya

Dinesh_Now · 4 weeks ago

Hello @Khanna Ji .

Have a look on below.

https://www.youtube.com/watch?v=DsOcND1AHCA

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.

yashkamde · 4 weeks ago

Hello @Khanna Ji ,

Now Assist can help you to speed up repetitive flow/subflow creation and logic drafting, but don't expect AI to handle full migration. External LLMs are best used for brainstorming flow logic, not execution.

Please enroll and complete this course on now learning for detail understanding :

Now Assist for IT Service Management (ITSM) Essentials

Note :If your goal is migrating old workflows, you’ll need to rebuild them manually in Flow Designer.

If my response helped mark as helpful and accept the solution.