Create incident from case" but without inserting
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09-24-2024 03:18 AM
There's an OOB UI action called "create incident" on the workspace that calls a script include to create an incident from a case. There's an OOB UI action called "create incident" on the workspace that calls a script include to create an incident from a case.
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09-24-2024 05:50 AM
Hi @jowjapt,
Can you clarify your question so as to help. The same sentence has been repeated? Is this a typo?
When you say you want to 'Create' but without inserting - what do you mean? What am I missing here?
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Thanks, Robbie