Create incident from case" but without inserting

jowjapt
Kilo Contributor

There's an OOB UI action called "create incident" on the workspace that calls a script include to create an incident from a case. There's an OOB UI action called "create incident" on the workspace that calls a script include to create an incident from a case. 

1 REPLY 1

Robbie
Kilo Patron
Kilo Patron

Hi @jowjapt,

 

Can you clarify your question so as to help. The same sentence has been repeated? Is this a typo?

When you say you want to 'Create' but without inserting - what do you mean? What am I missing here?

 

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Thanks, Robbie