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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Passport blog Claim Your Developer Passport Badge! You Showed Up. Now Claim Your Badge. Developer Passport week is officially underway... Read More Developer Advocate Blog The #BuildWithBuildAgent App Gallery is here! The #BuildWithBuildAgent App Gallery is here! When we launched the #BuildWithBuildA... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Different fields visibility based on user department Hi Community, good day, I am stuck in a requirement wh... Read More Developer forum Create ATF based on condition query HelloI have an clients fax catalog item and I want to build an ATF test for it. Whe... Read More Developer forum Open window in Same tab for the Service Operations workspace Like many groups we ha... Read More Developer forum Email alert coming from fls1-m Hi,The requirement is Create Service Now Incident cases for email alert coming from... Read More Developer forum Integrating Quizzes into Learning Paths (WFO for ITSM) Is it possible to integrate Quizzes from Quiz designer... Read More Developer forum Automated failover Hello Community, I could use advice on automated failover solutions. We are a self-hosted enterprise wit... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. SPM events OD Podcast: Architecting the Future: Unlocking Enterprise Value with the ServiceNow AI Platform January 24-June 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173597/architecting-the-future-unlocking-enterprise-value-with-the-servicenow-ai-platform Read More SPM events OD Podcast: Future-Proofing Your Portfolio: Sustaining SPM Over Time Now available on-deman... January 24-June 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173986/future-proofing-your-portfolio-sustaining-spm-over-time Read More SPM events OD Podcast: Measuring What Matters: Establishing Value for SPM Available now on-deman... January 24-July 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173974/measuring-what-matters-establishing-value-for-… Read More Regina SNUG Register today for Knowledge 2026 to access Agenda Builder April 7th! Hello SNUG Members! I ... April 03-May 7, 2026 8:00 AM Read More HAM events ServiceNow Exchange: [EMEA] Hardware Asset Management Office Hours Welcome to our dedicat... April 14, 2026 5:00 AM https://info.servicenow.com/LiveOnServiceNow-ITAM.html?cid=losn:com Read More Onboarding Hub events ServiceNow Exchange: ServiceNow Security Academy - What you need to know secure your instances April 14, 2026 8:00 AM Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Activity in Developer

Different fields visibility based on user department

Hi Community, good day, I am stuck in a requirement where I need to control field visibility on the “My Requests” page in Service Portal based on user department. If a user belongs to the HR department, they should see additional fields in the reques...

  • Question

Create ATF based on condition query

HelloI have an clients fax catalog item and I want to build an ATF test for it. When the catalog item loads, it checks whether the current user has a fax number by querying a custom table. Based on the result, the form conditionally displays differen...

  • Question

Open window in Same tab for the Service Operations workspace

Like many groups we have had to rebuild our Edit buttons for the workspace views. I have managed to get the declarative action to work properly in the Project workspace, however I am unable to get the open(url,'_self') script to work in the Service O...

  • Question

Enable AI Search in portal to support multiple languages

When a user’s preferred language is set to English, searching for catalog items using another language (e.g., German) does not return relevant results, despite the catalog items being properly translated and available in the translation tables.The po...

  • Question

Knowledge Vault: Unveiling Insights from the ServiceNow Universe

Introduction: My professional journey began in the realm of IT infrastructure management. Initially, I served as a BMC Remedy Technician before transitioning to ServiceNow. I was particularly inspired by the concept of the Personal Development Instan...

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how to restrict incident creation from calendar invites for DL

As of now we are creating an Incidents via Inbound action , but when there is a calendar invite , still it is creating Incident , How to restrict that ? I am not able to restrict subject , as it can be any   

  • Question

Email alert coming from fls1-m

Hi,The requirement is Create Service Now Incident cases for email alert coming from fls1-m-a@a.com to support@a.com Subject starts with fls1-m, but not restricted to this subject should generate incident cases with the following details.Incident Acco...

  • Question

Why you should enquire about database footprint of an Instance

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field   Hi there,   "ServiceNow has created an automated workflow to request the database footprint of an Instance via a Service Catalog which is completed using end-to-end auto...

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"Add to Update Set" link disappeared

Hi friends! Would you smart guys know why the "Add to update set" link just vanished (after upgrade). I read that could be the disabled Ui Action, but there's no such Ui Action called "Add to Update Set" that I could find. Does anyone know how to sol...

  • Question

Integrating Quizzes into Learning Paths (WFO for ITSM)

Is it possible to integrate Quizzes from Quiz designer into Learning Paths? It would be ideal to have a quiz with a score to award a skill if met. If this is not possible can you add a Coaching Assessment to a Learning Path where a Coach can do a kno...

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