Create new user in AD - Flow action getting error

HarshalaK · ‎07-15-2025

I am trying to create new user in AD, I used OOB action Create user(attached image), Getting error -

"message": "Error:  The server is unwilling to process the request

is there any issue with OU format?
Is anyone have any Idea on it.

Ankur Bawiskar · ‎07-15-2025

then check this

the error clearly says something wrong is sent in the New User creation command.

Did you check you are referring to the correct OU and your user has Access to create User in that OU?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Ankur Bawiskar · ‎07-18-2025

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader