Create Request from Incident

[Vasilis Anastas]

Hello, 
I want to create Request from an Incident. There is by default, a UI action with name Create Request, which navigates you to the service catalog and you can submit a request and automatically the caller of the incident set as the Requested For user for the request. I want to find how is this happen, because I want to add more fields from incident to the new Request.

Any ideas?

[subhadeep1618]

@Vasilis Anastas 
I can help you with a sample code if you want ... 
Please let me know which fields from Incident form you want to show in the RITM 

[AshishKM]

Hi @Vasilis Anastas ,

First you submit Incident -> Service Request and check which catalog item is being used for this data transfer.

Open and check all details in that catalog item, if you found any code which is adding the incident field values.

Need to check code part which is in action for this data transfer.

-Thanks,

AshishKM