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04-17-2023 08:46 AM
Hello
We are using Jira webhook. Whenever an issue is created or updated, the information flows into ServiceNow through the flow designer. Now we want to create the Issue URL and update that in one of the fields in the ServiceNow Custom table, We have stored the base URL in the system property, Can I create a URL for that Particalur Issue?
"corp.atlassian.net/browse/issue key "in flow designer?
Solved! Go to Solution.
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04-19-2023 03:32 AM
Hello Knowledge
Create a Action with input as Payload
Add Script Step
var allInputs = JSON.parse(inputs.payload);
outputs.key = allInputs.issue.key;
Map that output Variable to Key field
Please like if it helped You
Ch Hemant Kumar
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04-17-2023 09:49 AM
so only the key is dynamic value right?
then you can form the link in flow
what did you try so far?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-17-2023 08:31 PM
Thanks, Ankur
I created a Custome table. What type of field should I create whether journal input or URL as this should be hyperlink with Issue ID, created a flow and mapped other fields[', Just need to update this URL field,How do construct Need your Help
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04-17-2023 08:38 PM
keep it as URL type of field and then append the issue ID and form the URL and then update the record
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-17-2023 10:07 PM
Hello Ankur
This is Subflow
225959","key":"CSC-770",
How to update that link to create a URL as we storing base Url in system property
base url/browse/key-Url Format with Hyperlink as Issue ID