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04-17-2023 08:46 AM
Hello
We are using Jira webhook. Whenever an issue is created or updated, the information flows into ServiceNow through the flow designer. Now we want to create the Issue URL and update that in one of the fields in the ServiceNow Custom table, We have stored the base URL in the system property, Can I create a URL for that Particalur Issue?
"corp.atlassian.net/browse/issue key "in flow designer?
Solved! Go to Solution.
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04-19-2023 03:32 AM
Hello Knowledge
Create a Action with input as Payload
Add Script Step
var allInputs = JSON.parse(inputs.payload);
outputs.key = allInputs.issue.key;
Map that output Variable to Key field
Please like if it helped You
Ch Hemant Kumar
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04-18-2023 05:11 AM
if you get the json body in the inline script; you can parse it
did you check what came in logs when you use input.payload?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-18-2023 05:20 AM
Any sample script how toget json body in inline script and parse it
it is showing as error as input undefined may be due to subflow
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04-18-2023 11:45 PM
Hello Ankur
Did you get time to look?
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04-19-2023 12:57 AM
Nope.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-18-2023 07:31 AM
Hi
You can create the URL for a Jira issue dynamically in ServiceNow flow designer using the Concatenate Strings action to combine the base URL stored in the system property with the issue key obtained from the Jira webhook payload.
Please have a look at this decentralized software option called Exalate, it will help you tremendously in getting this integration done.