Create user with default role or group

[Fernando Gois]

How can I create a business rule, to be triggered when a new user is created (sys_user) and at creation time, a default role (alternatively a default group) is added to the new user?

Thanks.

Fernando.

[sumeet_n · Accepted solution]

Hi,

Write a BR on sys_user table, when to run: insert.

To add him to a group:

var gr = new GlideRecord('sys_user_grmember');

gr.initiate();

gr.user = current.sys_id;

gr.group = 'sys_id of the group you want to add the user to';

gr.insert();

OR to assign a role to him:

var gr = new GlideRecord('sys_user_has_role');

gr.initiate();

gr.user = current.sys_id;

gr.role = 'sys_id of the role you want to add the user to';

gr.insert();

[Fernando Gois]

Thanks Sumeet. That worked perfectly.

[Slava Savitsky]

Create a business rule with the following parameters:

Table: User [sys_user]

When: after

Insert: true

In the script, use GlideRecord to insert a new record into one of the following table:

sys_user_has_role (if you want to assign a role to the user)

sys_user_grmember (if you want to add the user into a group)

For detailed information on how to use GlideQuery, refer to the following Wiki article:

Using GlideRecord to Query Tables - ServiceNow Wiki

[Fernando Gois]

Thank you Slava. Your link about GlideRecord is very helpful.