created an email client template specific to certain assignment group ,but it's visible to all
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an hour ago
Hi All,
I have created an email client template (sys_email_client_template) specific to certian assignment group by setting up condition for specific group , however in SOW workspace the template is visible to all irrelevant to assignment group, how can we restrict it.
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23m ago
it worked for me, ensure the record is an existing one and not new record
see working example below
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
