created date vs open date

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-22-2018 08:43 AM
Hello everyone,
I had a question from a co-worker what is the difference between created date vs open date?
Created date = when the record (task, incident, change etc.l) was created.
Open Date = should be when the record was created? or re-opened?
Any ideas are welcome.
Thanks.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-22-2018 09:53 AM
Thank you for your update, I was on the right track.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-22-2018 10:13 AM
Hi,
Kindly mark this as helpful/correct so,that this thread should be marked as answered else it would pop as unanswered.
Regards,
Munender

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-22-2018 10:50 AM
Thank you for your help I marked the right options.