Hello,
I am trying to setup our SOW so that when the Service Desk team works on an incident task they can then create a time worked record from within the related records section. I tested in a PDI that I was able to add Time Worked>Task to the related lists on the Incident Tasks table and that worked. However in my development instance we use a custom incident task table (u_incident_task). I tried doing the same thing of adding Time Worked>Task to the related list and that works in the classic view, but the New button does not show up in SOW. Any ideas why this might occur?
PDI Instance using incident_task table:
Development instance using the u_incident_task table, new button missing:
