Creating change request from problem change request tab parents number not populating automatically
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09-17-2024 09:45 AM
We have created many to many relationships' from problem and change but when Creating change request from problem change request tab parents number not populating automatically
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09-17-2024 09:53 AM
OOTB, when we create a change from prb, it gets added in the problem Related List only. The Parent field on change has no relation with this. If you want to populate in the parent field, you need to change in UI action.
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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09-17-2024 09:54 AM
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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09-17-2024 12:10 PM
Can you please provide script if you have Thanks