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Creating duplicate tasks with create catalog task action in flow designer

PrasadK43791691
Mega Contributor

I have used create catalog task action in flow designer. while testing the flow there were two similer SCTASKs created as duplicate. how we can fix this?

6 REPLIES 6

Ankur Bawiskar
Tera Patron

@PrasadK43791691 

happening all the times or sometimes?

is there any business rule having current.insert()?

Is this happening with other catalog tasks belonging to other RITMs of other catalog item?

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Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

PrasadK43791691
Mega Contributor

Hello @Ankur Bawiskar , Thanks for your response.

 

  1. No there are no BRs with current.insert(); 

  2. This is specific to one catalog item. and it is wroking as expected till an hour before. 

yashkamde
Giga Sage

Hello @PrasadK43791691 ,

 

could you plz share the flow execution context..

 

Also the fields which you are setting in create catalog task action Are the same field values being populated in the second task too?

Hello @yashkamde ,

This issue has been resolved. Thanks for your responses on this.