Use PDIs? Take our 5-minute survey to help shape the PDI roadmap.

Creating duplicate tasks with create catalog task action in flow designer

PrasadK43791691
Kilo Explorer

I have used create catalog task action in flow designer. while testing the flow there were two similer SCTASKs created as duplicate. how we can fix this?

2 REPLIES 2

Ankur Bawiskar
Tera Patron

@PrasadK43791691 

happening all the times or sometimes?

is there any business rule having current.insert()?

Is this happening with other catalog tasks belonging to other RITMs of other catalog item?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

PrasadK43791691
Kilo Explorer

Hello @Ankur Bawiskar , Thanks for your response.

 

  1. No there are no BRs with current.insert(); 

  2. This is specific to one catalog item. and it is wroking as expected till an hour before.