CSA question exam

[RosariaD]

You have heard about a new application released by ServiceNow. You want to try it out, to see if it might be useful for your company's ServiceNow implementation. What would be the best way to get hands -on experience with the new application?

- Activate the application plug in, on your personal dev instance

- Check the latest release notes at docs servicenow.com

- Activate the application plug in, on your company's production instance.

- Search the wiki for the sales demo request form

What is the correct response? I saw on the learning service now and library I didn't see this subject.

[jakecunliffe]

The correct answer is "- Activate the application plug in, on your personal dev instance"

Why isn't it the following?

- Check the latest release notes at docs servicenow.com: The question asks for hands-on experience, this is just documentation

- Activate the application plug in, on your company's production instance: You would not use a production instance to get hands-on experience

-Search the wiki for the sales demo request form: Again, this is not the best way to get hands-on experience

Hope this is helpful 🙂

[RosariaD]

Hi Jakecunliffe thanks for your explanations.

[Tanushree Maiti]

Hi @RosariaD 

I will go for following two:

- Activate the application plug in, on your personal dev instance

- Check the latest release notes at docs servicenow.com

[Dr Atul G- LNG]

Hi @RosariaD 

These kinds of questions are scenario-based, so you may or may not find exact answers in the eBook or training. However, you learn from examples like the one above. Even though it relates to certain plugins, it’s very experience-driven, so the answer can vary based on your own experience.

• Activate the application plugin on your Personal Developer Instance (PDI)
• Check the latest release notes on the ServiceNow documentation site (docs.servicenow.com)