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CSA Question

pwpriyadars
Tera Contributor

‎04-09-2025 02:21 PM

How many working SLAs can be attached to an Incident?
a)More than 3
b)1
c)Infinite
d)Less than 10

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Sandeep Rajput
Tera Patron
Tera Patron

‎04-09-2025 05:46 PM

@pwpriyadars In the ideal world the answer is c) Infinite. However, each system has its own limitations and hence the acceptable answer would be a) More than 3.

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-09-2025 11:36 PM

Hi @pwpriyadars 

 

The SLA work is based on specific conditions, and if the condition matches, the SLA is attached, with "C" indicating the right answer.

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