CSA

[RoshaniB]

I have created webasesor account for CSA exam and try to linked with service now university but its showing  not linked its been more than 24 hour now any please help me

[AbinC · Accepted solution]

Hi @RoshaniB ,

                      You can sync between them, refer 

Sync Webassessor Certs to Nowlearning Portal Profile

link Webassessor to Now learning?

 also please do raise a case with servicenow which will fix the issue 

if you feel this answer helped please mark it as solution 

Thanks,

Abin 

[RoshaniB]

I have to complete same courses under webssessor account email also ?

[Bhuvan]

@RoshaniB 

ServiceNow University account is used to learn the course contents. Once you complete all the pre-requisites for the learning path in ServiceNow University, you will get exam voucher.

You can login to Web assessor and schedule the exam with this voucher code. 

For example, when you complete course content for CSA from ServiceNow University, you will get exam voucher to your email ID associated with ServiceNow University. You can then login to Web Assessor with your personal ID [if you used personal ID for registering in webassessor] and book the exam. Once you complete the exam, you can see the details in web assessor and under achievements in ServiceNow University.

https://learning.servicenow.com/lxp/en/now-platform/certified-system-administrator-csa-learning-path...

Linking ServiceNow University account with Web assessor is a one time activity. Once you have linked, any certifications you complete from Web Assessor will show up in ServiceNow University under Achievements.

https://learning.servicenow.com/now/lxp/view-all/achievements/mainline-certifications

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[Dr Atul G- LNG]

Hi @RoshaniB 

Sometimes it can take 24–48 hours. If the issue still persists, please log a Now Learning case under the Help Center.