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02-17-2026 01:11 AM - edited 02-17-2026 01:12 AM
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02-17-2026 02:26 AM
that button is on global table
-> 1st you need to add that on your table i.e. Contracts
for this simply change the table to Contract and then simply add the role here "Required roles" and users with that role will only see that New button
-> then Right Click on Form Header and Do Insert and Stay
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Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-17-2026 01:49 AM
https://<insiance>.service-now.com/sys_declarative_action_assignment.do?sys_id=5555b77273131010a0a79329faf6a780&sysparm_view=form_action&sysparm_domain=null&sysparm_domain_scope=null&sysparm_record_row=2&sysparm_record_rows=7&sysparm_record_list=model%3dd91731a9534723003eddddeeff7b121c%5elabelSTARTSWITHNew%5etableSTARTSWITHGlobal%5eORDERBYtable
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02-17-2026 02:26 AM
that button is on global table
-> 1st you need to add that on your table i.e. Contracts
for this simply change the table to Contract and then simply add the role here "Required roles" and users with that role will only see that New button
-> then Right Click on Form Header and Do Insert and Stay
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-17-2026 05:31 AM
This worked. Thank you.
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02-17-2026 01:55 AM - edited 02-17-2026 01:57 AM
I have to hide this button for a specific users in a specific table.
I should hide it only for specific users in a specific table
For the table sn_customerservice_m2m_cmn_location_customer_acc, when the user has the role sn_customerservice.customer_admin, it should be visible
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02-17-2026 02:54 AM
in script condition field, you can call script include function and return true/false
if you return true UI action is seen
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
