curl api error

jvianale · ‎05-19-2017

We are trying to use curl to access and update Servicenow, but having issues just trying to get something simple working

#!/bin/sh

#

curl --user username:password \

--location-trusted \

--header "Accept: application/json" \

--request GET \

https://servicenowinstance.service-now.com/incident

getting the below as output

cat output.txt

<!DOCTYPE html><html lang="en" dir="ltr" class=" ltr" data-doctype="true"><head><title>ServiceNow</title><meta http-equiv="X-UA-Compatible" content="IE=Edge,chrome=1"></meta><meta http-equiv="cache-control" content="public"></meta><meta name="viewport" content="initial-scale=1.0, maximum-scale=1.0, user-scalable=no"></meta><script>

window.NOW = window.NOW || {};

var g_loadTime = new Date();

var lastActivity = new Date();

var g_lang = 'en';

var g_system_lang = 'en';

var g_enhanced_activated = 'true';

var g_popup_timeout = parseInt(100);

var g_export_warn_threshold = parseInt(10000);

var g_event_handler_ids = {};

var g_event_handlers = [];

var g_event_handlers_onLoad = [];

var g_event_handlers_onSubmit = [];

var g_event_handlers_onChange = [];

var g_event_handlers_onCellEdit = {};

var g_user_date_time_format = "yyyy-MM-dd HH:mm:ss";

var g_user_date_format = "yyyy-MM-dd";

var g_user_decimal_separator = ".";

var g_user_grouping_separator = ",";

var g_glide_list_separator = ", ";

var g_tz_offset = -14400000;

var g_tz_user_offset = true;

var g_first_day_of_week = parseInt(1, 10);

var g_date_picker_first_day_of_week = parseInt(0, 10);

var g_full_calendar_edit = true;

var g_submitted = false;

var g_max_table_length = 80;

var g_fontSizePreference = "";

var g_fontSize = "10pt";

// use to be the sys_property glide.ui.js_error_notify, hard coded for PRB603998

var g_jsErrorNotify = "true";

var g_cancelPreviousTransaction = true;

var g_text_direction = "ltr";

var g_glide_list_filter_max_length = parseInt("0", 10);

var g_accessibility = false;

var g_detail_row = false;

window.g_load_functions = [];

window.g_render_functions = [];

window.g_late_load_functions = [];

var g_ck = '3933a6cadbf2f2000c78ff561d9619280e3d0618ef45cb55ebf08e549adf94d7cb7a3079';

var g_acWaitTime = parseInt(250);

var g_autoRequest = '';

window.NOW.dateFormat = {shortDates: false, timeAgo: false, dateBoth: false};

window.NOW.listTableWrap = true;

window.NOW.compact = false;

window.NOW.templateToggle = false;

window.NOW.tabbed = true;

window.NOW.permalink = true;

window.NOW.useSimpleStorage = true;

window.NOW.simpleStorageSynch = "579ee039db76b2000c78ff561d96192f";

window.NOW.language = 'en';

window.NOW.listOpenInAppTab = false;

window.NOW.floatingScrollbars = false;

window.NOW.user = {};

window.NOW.user.preferences = [];

window.NOW.user.roles = '';

window.NOW.user.allRoles = '';

window.NOW.user.userID = '5136503cc611227c0183e96598c4f706';

window.NOW.user.departmentID = '221db0edc611228401760aec06c9d929';

window.NOW.user.firstName = '';

window.NOW.user.lastName = 'Guest';

window.NOW.user.name = 'guest';

</script><script>(function() {

g_render_functions.push(setGlideUser);

function setGlideUser() {

if (window.g_user || !window.GlideUser)

return;

window.g_user = new GlideUser(NOW.user.name,

NOW.user.lastName,

NOW.user.firstName,

NOW.user.roles,

NOW.user.userID,

NOW.user.departmentID);

window.g_user.setRoles(NOW.user.allRoles, true);

}

})();</script><link rel="shortcut icon" href="favicon.ico?v=4"></link><script>// window.performance in Chrome, Firefox, and Internet Explorer 9+ (not Safari)

window.NOW.xperf = window.performance || {};

if (!NOW.xperf.now) {

NOW.xperf.now = function() { return new Date().getTime(); };

}

NOW.xperf.parseBegin = NOW.xperf.now();

NOW.xperf.cssBegin = NOW.xperf.now();</script><link type="text/css" rel="stylesheet" href="/styles/css_includes_doctype.cssx?v=05-05-2017_1035&c=2015-08-22_14:42:14_47f3718edb72f2000c78ff561d9619ff&theme="></link><link type="text/css" rel="stylesheet" href="/styles/heisenberg/source_sans_pro.cssx?v=05-05-2017_1035&c=2015-08-22_14:42:14_47f3718edb72f2000c78ff561d9619ff&theme=null"></link><link type="text/css" rel="stylesheet" href="/styles/heisenberg/heisenberg_all.cssx?v=05-05-2017_1035&c=2015-08-22_14:42:14_47f3718edb72f2000c78ff561d9619ff&theme=null"></link><script>NOW.xperf.cssEnd = NOW.xperf.now();

NOW.xperf.scriptBegin = NOW.xperf.now();</script><script></script><script></script><script>NOW.xperf.scriptEnd = NOW.xperf.now();

NOW.xperf.parseEnd = NOW.xperf.now();

$j(function() {

var x = NOW.xperf;

var last = x.lastDoctypeEnd - x.lastDoctypeBegin;

if (window.console) {

console.log("+-- Parse times");

console.log("| CSS parse: " + (x.cssEnd - x.cssBegin));

console.log("| JS doctype: " + (x.scriptEnd - x.scriptBegin));

console.log("| JS at end of page: " + last);

console.log("+-- All parsing: " + (x.parseEnd - x.parseBegin + last));

}

var ms = Math.round(x.parseEnd - x.parseBegin + last);

CustomEvent.fire('page_timing', { name: 'PARS', ms: ms, win: window });

if (window.performance && performance.timing) {

NOW.xperf.z = new Date().getTime();

setTimeout(function () {

var x = performance.timing.loadEventEnd - performance.timing.domContentLoadedEventStart;

CustomEvent.fire('page_timing', { name: 'DOMC', ms: x, win: window });

x = performance.timing.loadEventStart - NOW.xperf.z;

CustomEvent.fire('page_timing', { name: 'PROC', ms: x, win: window });

}, 250); // has to be done after the loadEvent ends

}

})</script><script></script><script>/**

* Every window needs to observe these events.

*/

if (Prototype.Browser.IE && !isMSIE9) {

document.onfocusout = function() { CustomEvent.fireTop(GlideEvent.WINDOW_BLURRED, window); };

document.onfocusin = function() { CustomEvent.fireTop(GlideEvent.WINDOW_FOCUSED, window); };

} else {

Event.observe(window, 'blur', function() { CustomEvent.fireTop(GlideEvent.WINDOW_BLURRED, window); });

Event.observe(window, 'focus', function() { CustomEvent.fireTop(GlideEvent.WINDOW_FOCUSED, window); });

}</script><script>g_swLoadTime = new StopWatch(g_loadTime);

if (window.CustomEvent){

CustomEvent.fireAll("ck_updated", "3933a6cadbf2f2000c78ff561d9619280e3d0618ef45cb55ebf08e549adf94d7cb7a3079");

CustomEvent.fireTop("navigation.complete", window);

}

addLoadEvent( function() {

if ('ontouchstart' in window ||

(navigator.maxTouchPoints !== 'undefined' && navigator.maxTouchPoints > 0) ||

(navigator.msMaxTouchPoints !== 'undefined' && navigator.msMaxTouchPoints > 0)) {

if (typeof document.body != undefined) {

var bodyClass = document.body.getAttribute('class') || '';

if (bodyClass.length) {

bodyClass += ' ';

}

bodyClass += 'touch_scroll';

document.body.setAttribute('class', bodyClass);

}

if (typeof g_ck != 'undefined') {

CustomEvent.observe("ck_updated", function(ck) { g_ck = ck; });

CustomEvent.fireAll("ck_updated", "3933a6cadbf2f2000c78ff561d9619280e3d0618ef45cb55ebf08e549adf94d7cb7a3079");}try {

var helpico = getTopWindow().document.getElementById("help_ico");

if (helpico) {

var urlname=window.location.pathname.split("?");

var search_str = window.location.search;

// if this is a form, extract the record's sys_id...

var sys_id_loc = search_str.search(/sys_id=[0-9a-f]{32}/i);

var sys_id_str = (sys_id_loc != -1) ? search_str.substr(sys_id_loc, 39) : null;

// make the URL to our context help processor...

var url_search = "?sysparm_url=" + urlname[0];

if (sys_id_loc != -1)

url_search += "&" + sys_id_str;

helpico.href="context_help.do" + url_search;

}

} catch (exception) {}synchCache();

pageLoaded();

});

function synchCache() {

try {

var w = getTopWindow();

if (w.g_cache_message)

w.g_cache_message.stamp("579ee039db76b2000c78ff561d96192f");

if (w.g_cache_td)

w.g_cache_td.stamp("e736344adbfeb2000c78ff561d961970");

} catch(e) {}

}</script><noscript>This site requires JavaScript to be enabled</noscript> </head><body data-formName="session_timeout" ontouchend="CustomEvent.fireAll('body_clicked', event);" class=" " onclick="CustomEvent.fireAll('body_clicked', event);"><div class="outputmsg_div"><div class="outputmsg_container" style="display:none" id="output_messages"><button class="btn btn-icon close icon-cross" onclick="GlideUI.get().clearOutputMessages(this); return false;"><span class="sr-only">Close Messages"</span></button><div class="outputmsg_div"></div></div><script>addRenderEvent(function() {CustomEvent.fire('glide_optics_inspect_update_watchfield', '');});</script><span class="ui_notification" data-type="session_change" data-text="" data-attr-session_domain="global"></span></div><div class="loading-container"><h1 class="loading-message">You are not logged in, or your session has expired. Redirecting to the login page</h1><div class="loading-indicator icon-loading icon-lg"></div></div><script>setTimeout(function() {

top.location.href = 'nav_to.do?uri=welcome.do';

}, 1500);</script><div style="border:none; visibility:hidden"><form name="sys_personalize" action="slushbucket.do" style="display:inline" method="GET"><input name="sysparm_ck" id="sysparm_ck" type="hidden" value="3933a6cadbf2f2000c78ff561d9619280e3d0618ef45cb55ebf08e549adf94d7cb7a3079"></input><input type="hidden" name="sysparm_referring_url" value="session_timeout.do"></input><input type="hidden" name="sysparm_view" value=""></input></form></div><script>(function() {

addLateLoadEvent(throwFrameLoaded);

// find if padding is needed

var pad = (isMSIE6 || isMSIE7 || navigator.userAgent.indexOf('MSIE 8') != -1) ? 1 : 0;

function throwFrameLoaded() {

try {

if (window.parent.CustomEvent) {

// history suggests that if we don't size it down on page load,

// when we check the height it will show the previous page's height

window.parent.CustomEvent.fire('content_frame.loaded', self.name, 10);

window.parent.CustomEvent.fire('content_frame.loaded', self.name, getPageHeight());

}

} catch (e) {}

}

function throwFrameSized() {

try {

if (window.parent.CustomEvent) {

// IE9/IE10: resize events will be continuously triggered when there is a difference between document.body.scrollHeight and window.frameElement.height

// to solve this issue, we do not fire event if the height we are going to set is the same as the height obtained after the previous fired event

var previousHeight = window["g_iframe_height"];

var pageHeight = getPageHeight();

if (previousHeight != pageHeight) {

window.parent.CustomEvent.fire('content_frame.resized', self.name, pageHeight);

// IE9/IE10: page height may be changed again after the above firing. So we have to call getPageHeight() to get the new height after the above event has been fired.

window["g_iframe_height"] = getPageHeight();

}

} catch (e) {}

}

function throwFrameSizedSmaller(){

try {

if (window.parent.CustomEvent) {

window.parent.CustomEvent.fire('content_frame.loaded', self.name, getPageHeight(true));

}

} catch (e) {}

}

/**

* Simply speaking, scrollHeight and offsetHeight work differently on different browsers

* and in and out of quirks mode. IE9 has bugs that do not report them correctly even if

* you pick the right one, so we've built some extra controls.

*/

function getPageHeight(resizeSmall) {

var popupElement, popupHeight;

// first, look for popups

var popups = $$('body > div.popup, .modal.in > .modal-dialog');

if (popups.length > 0) {

popupElement = popups[0];

popupHeight = popupElement.scrollHeight + popupElement.offsetTop;

//padding is needed or else the bottom border of the popup will be missing

return (document.body.scrollHeight > popupHeight ? document.body.scrollHeight : popupHeight) + pad;

}

// then, look for form elements

// use more specific selector to reduce browser response time

if ($$('body > div.section_header_content_no_scroll').length > 0) {

var mainContentHeight = $$('body > div.section_header_content_no_scroll')[0].scrollHeight;

// we use the form_title class to distinguish between UI15+ where the form title actually adds to the height

var header = $$('body > div.section_header_div_no_scroll.form_title');

var headerHeight = header.length == 0 ? 0 : header[0].scrollHeight;

return mainContentHeight + headerHeight;

}

// then, look for touch scroll elements *CALGARY and forward*

if ($$('body > .touch_scroll').length > 0)

return $$('body > .touch_scroll')[0].scrollHeight;

// then, get the normal page height

if (document.body.scrollHeight || document.documentElement.scrollHeight) {

if (!resizeSmall){

if(document.body.scrollHeight > document.documentElement.scrollHeight)

return document.body.scrollHeight;

else

return document.documentElement.scrollHeight;

}

else{

if(document.documentElement.scrollHeight > document.body.scrollHeight)

return document.body.scrollHeight;

else

return document.documentElement.scrollHeight;

}

return document.body.offsetHeight;

}

// start observing only after page has been loaded to avoid handling large number of resize events especially on IE 7 and IE 8

addAfterPageLoadedEvent(function() {

CustomEvent.observe('frame.resized', throwFrameSized);

CustomEvent.observe('frame.resized.smaller', throwFrameSizedSmaller);

CustomEvent.observe('partial.page.reload', throwFrameLoaded); // specifically, reports and lists that cause the page to shrink

Event.observe(document.onresize ? document : window, "resize", throwFrameSized);

_frameChanged();

});

})();</script><span data-comments="js_includes_last_doctype" style="display:none"></span><script>NOW.xperf.lastDoctypeBegin = NOW.xperf.now();</script><script></script><script></script><script></script><script></script><script>if ('')

GlideTransactionScope.setTransactionScope('');

if ('')

GlideTransactionScope.setRecordScope('');

if (typeof g_form != 'undefined')

$(g_form.getFormElement()).fire('glidescope:initialized', {gts : GlideTransactionScope});</script><span data-comments="requires" style="display:none"></span><script>NOW.xperf.lastDoctypeEnd = NOW.xperf.now();</script><span data-comments="db_context_menu_script" style="display:none"></span><script>NOW.xperf.dbContextBegin = NOW.xperf.now();</script><script>NOW.xperf.dbContextEnd = NOW.xperf.now();</script><span data-comments="db_context_menu_script" style="display:none"></span><script><button style="padding:5px 5px;" type="button" title="Response time(ms): #{RESP}, Network: #{NETW}, server: #{SERV}, browser: #{REND}" class="pointerhand icon-stop-watch btn btn-icon"><span class="sr-only">Response time(ms)</span></button><span class="timing_span" style="display:none">

Response time(ms): #{RESP}, Network: #{NETW}, server: #{SERV}, <a class="timing_span">browser: #{REND}</a><span style="position:relative; width: 1px;"> <span style="position:absolute; bottom:0px; right:0px"><span id="page_timing_details"></span><a><div> </div></a></span></span><span class="timing_graph"><span title="Network #{NETW}ms" class="timing_network"></span><span title="Server #{SERV}ms" class="timing_server"></span><span title="Browser #{REND}ms" class="timing_browser"></span></span></span></script><script><div class="timing_details">#{details}</div></script><script><div class="timing_detail_line #{has_children}" data-children="#{child_count}">#{HTML:name}: #{ms}

#{children}</div></script><script><div class="timing_detail_line timing_detail_line_child">#{HTML:name}: #{ms}</div></script><script>var g_serverTime = parseInt("37") + parseInt("0");

var g_logClientViewRoles = "";

// do not do this for the navigation menu

if (window.name != 'gsft_nav') {

addAfterPageLoadedEvent(function() {

if (window.performance)

setTimeGraph();

else

firePageTimer();

});

}

function setTimeGraph() {

if (window.performance.timing.loadEventEnd > 0)

firePageTimer();

else

setTimeout(setTimeGraph, 300);

}

function firePageTimer() {

if (window.performance && performance.timing.requestStart != performance.timing.responseStart) {

var p = performance.timing;

CustomEvent.fire('page_timing', { name: 'SERV', ms: p.responseEnd - p.requestStart});

CustomEvent.fire('page_timing', { name: 'REND', ms: (p.loadEventEnd - p.responseEnd) });

CustomEvent.fire('page_timing_network', { name: 'NETW', ms: (p.responseEnd - p.navigationStart) });

} else {

CustomEvent.fire('page_timing', { name: 'SERV', ms: g_serverTime });

CustomEvent.fire('page_timing', { name: 'REND', startTime: g_loadTime });

CustomEvent.fire('page_timing_network', { name: 'NETW', loadTime: g_loadTime });

}

CustomEvent.fire('page_timing_show', { show: 'false' });var o = {};

o.types = {};o.types['SECT'] = true;o.types['RLV2'] = true;o.types['UIOL'] = true;o.types['CSOL'] = true;

o.transaction_id = 'bd33a6cadbf2f2000c78ff561d961928';

o.table_name = '';

o.form_name = 'session_timeout';

o.view_id = 'Default view';

o.win = window;

CustomEvent.fire('page_timing_client', o);}

// The following line is used to set the time when we start requesting a new page

Event.observe(window, 'beforeunload', function() {

new CookieJar().put('g_startTime', new Date().getTime());

CustomEvent.fireTop('request_start', document);

});

// simple pages fire this (stats.do, etc.)

CustomEvent.observe('simple_page.unload', function() {

new CookieJar().put('g_startTime', new Date().getTime());

});

// indicate we have completed the request (used by RequestManager.js for cancel widget)

addLoadEvent(function() {

CustomEvent.fireTop("request_complete", window.location);

});</script><script></script></body><script><div class="popup popup_form" style=""><iframe src="$src" style=""></iframe></div></script></html>

martygrinstead · ‎05-19-2017

Can you post your most current curl command?

I copied yours, modified the call to include /api/now/table/ and ran it against my instance, and it worked as expected.....

View solution in original post

martygrinstead · ‎05-19-2017

H Joseph,

The table API for REST is /api/now/table/<tablename>

Here is an example that I used to pull a specific incident (based on sys_id) from my instance:

curl "https://instance_name.service-now.com/api/now/table/incident?sys_id=ff977647db4dfa40822077bcbf96191e" \

--request GET \

--header "Accept:application/json" \

--user 'admin':'password_goes_here'

You can use the REST API Explorer module in the instance to get other examples.

Hope this helps,

Marty

jvianale · ‎05-19-2017

Tried that same error.

martygrinstead · ‎05-19-2017

Can you post your most current curl command?

I copied yours, modified the call to include /api/now/table/ and ran it against my instance, and it worked as expected.....

jvianale · ‎05-19-2017

#!/bin/sh

#

curl "https://myinstance.service-now.com/em_event?sys_id=3Ddbc6d569db7672002aa7f1351d9619cf" \

--request GET \

--location-trusted \

--header "Accept: application/json" \

--user 'username':'password'