Custom Edit Button under change request in SOW is not clickable
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4 hours ago
I have created a Edit action button in RITM --> related list--> change request on SOW view
But the button is not clickable User can't edit and add the existing CR in ritm and also can't remove the CR.
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3 hours ago
screenshots please
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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2 hours ago
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2 hours ago
First check the permission relationship is stored in sc_req_item.change_request or a custom m2m table and check user having write access to that table and edit ACLs .If the ACL denies update/delete, Workspace disables buttons.
please provide screenshot to help you in better way.
