Custom Edit Button under change request in SOW is not clickable
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02-16-2026 06:12 AM
I have created a Edit action button in RITM --> related list--> change request on SOW view
But the button is not clickable User can't edit and add the existing CR in ritm and also can't remove the CR.
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02-16-2026 07:29 AM
screenshots please
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-16-2026 08:34 AM
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02-17-2026 02:56 AM
Hi @Ankur Bawiskar Did you get a chance to look into the above screenshot.
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02-17-2026 03:46 AM
your code is wrong.
you are using client script type Declarative action but your script contains server side methods and hence not working.
see this how to create custom Edit button
SOLVED: Workaround for "Edit ..." buttons on Related Lists of Workspaces
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-17-2026 04:00 AM - edited 02-17-2026 04:02 AM
Hi @Ankur Bawiskar I have already tried to use the above but no luck.
